Sales Policy

Effective Date: October 24, 2024

At LexronLoans, we aim to provide a seamless and satisfying shopping experience for all of our customers. This Sales Policy outlines the terms and conditions governing all sales made through our website.

Pricing and Availability

  • All prices on our website are listed in USD and are subject to change without prior notice. We strive to ensure that all product descriptions, pricing, and availability information are accurate, but errors may occur. In such cases, we reserve the right to correct any inaccuracies and update your order accordingly.
  • All products are subject to availability. If an item you ordered is out of stock, we will notify you as soon as possible and offer an alternative or issue a full refund.

Order Process

  • By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by LexronLoans.
  • After you place an order, you will receive an order confirmation via email. This email confirms that we have received your order but does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order due to stock shortages, inaccuracies in pricing, or other unforeseen circumstances.

Payment Terms

  • We accept major credit cards and PayPal as forms of payment. All orders must be paid in full at the time of purchase.
  • If there are any issues with your payment, we reserve the right to cancel your order and notify you of the cancellation. Your order will not be processed until payment has been successfully completed.

Shipping and Delivery

  • We offer shipping within the United States. Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
  • Orders are typically processed within 2-3 business days. Delivery times may vary depending on the shipping method and destination.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. LexronLoans is not responsible for delays caused by shipping carriers or other factors beyond our control.

Custom Orders

  • Custom-made or personalized helmets require additional processing time. The estimated delivery time for custom orders will be provided during the order process.
  • Custom orders are non-refundable and non-returnable, except in cases of defects or damage.

Sales Tax

  • Sales tax will be applied to orders in accordance with state and local tax laws. The total amount of sales tax will be calculated and displayed at checkout based on the delivery address.

Order Cancellations

  • Orders may be canceled as long as they have not been processed and shipped. To cancel an order, please contact us immediately at [email protected] or 410-576-1919. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return (see our Refund and Returns Policy).

Warranties

  • LexronLoans offers a limited warranty on certain items. Warranty details are included with the product or listed in the product description. If you believe your product is defective, please contact us for assistance.

Customer Responsibilities

  • It is the customer’s responsibility to ensure that the shipping address and contact information provided during checkout is accurate. LexronLoans is not liable for any issues resulting from incorrect information provided by the customer.

Limitation of Liability

  • To the fullest extent permitted by law, LexronLoans will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • LexronLoans is not responsible for any damages resulting from improper use, handling, or care of products after delivery.

Changes to Sales Policy

  • We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Customers are responsible for reviewing this policy periodically to stay informed of any updates.

Contact Us

For any questions related to our Sales Policy, please contact us at:

  • Address: 4243 Cambridge Place, Baltimore, Maryland, United States
  • Phone: 410-576-1919
  • Email: [email protected]

We appreciate your business and look forward to providing you with quality helmets and exceptional customer service.